My first and final time and energy to fly with American Airlines: I am a bigger woman And that i paid extra for seats on two of my flights to ensure that I wouldn't become a stress to other passengers. Why I don’t know there was absolutely nothing distinctive about them. My last flight to my location was cancelled and I didn't find out until eventually I had been on my technique to the gate. They made an effort to rout me to a different airport with minor understanding of one other airport. After a 4 hour hold off I arrived at my place.
my flight 5151 from savannah to charlotte 405pm was delayed for four 1/two hrs using a flat tire no tire at the savannah airport to fix it so we needed to anticipate the subsequent combat from charlotte to provide the tire to us after which you can we experienced to attend once more for an additional flight to deliver the Resource to repair the tire . we have been instructed to create our on reservation For brand spanking new tickets and yet whenever we identified as in there was no information of a delay my stress amount is confused, laura a AA personnel made an effort to help and obtained really stress for the reason that she had a hard time location me and my spouse and children alongside one another I was explained to to have a seat and she would consider later just after helping other purchaser at that time I felt like I didn't make any difference immediately after experience which i was not critical I request 2 food ticket so we could eat due to the fact if flight wasn't delayed I would have be household for meal at 7pm in Cleveland ohio I haven't taken this airline prior to remember to allow it to be right and swap 2 spherical trip ticket
There is a Center aged African American female with a brief hair Slash and glasses at your Philadelphia Airport locale who refused to offer me her complete identify Once i asked for it as a result of her despicable Perspective. She lastly advised me her title was “D†and hid her title badge as she mentioned this. “D†does not should have a career in purchaser service and especially not inside your top notch sign in place where I encountered her. As I rushed past the extended TSA line on the self service ticketing counter with only 40 minutes until my flight departed I was joyful to determine there was a no cost kiosk. I began to retrieve my reservation and midway by way of this process “D†walked around me and explained “This is for first-class passengers only†I looked up in the screen bewildered for the reason that there wasn’t any indicator or indicator which the kiosks ended up top notch kiosks and Furthermore I puzzled how “D†knew I had been or was not top quality and why she would make such an assumption. I replied “Justification me?†“D†condescendingly stated “These kiosks are for first-class passengers onlyâ€.
I flew to Ireland on nine/15/fifteen and returned on nine/twenty five/fifteen. This was my initially international flight and my first time and energy to fly in many years. The personnel were being pleasant as well as the food was superior. Consolation on the best way about was ok as I'd an aisle seat but was in the course of five seats over the return flight and the individual’s chair in front of me was all of the way back again (appeared a bit further more back again than some) and I was not able to look at videos as it was way too shut and could barely set my tray right down to try to eat. When returning, I retained watching for my bag and it just wasn’t there so went towards the counter and check with.
It could be a glitch to you nonetheless it signifies that I have to stand in a protracted line which happens to be pretty agonizing that has a knee cap that has been damaged.
American Airlines has the worst purchaser service of all airlines I've used in my sixty three decades. My wife’s anniversary earrings have been stolen away from her suitcase on June twenty, 2013 and Consumer service has REFUSED to Get hold of us back again following reporting the thief the day it took place.
I have attempted reserving flights from Charlotte ,NC to Tobago. I'm unable to reserve these flight on yours or US Airs Sites,having said that I'm able to reserve them on Expedia and Travelocity. I didn’t desire to ebook these with a 2nd bash.
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My issue is the fact AA long responded to my grievances and lies additional resources about causes the I used to be bumped of flight.
Ref: Ticket quantities 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February 7th resulting from sickness. I realize we are able to use our tickets in the 12 months from date of purchase.
I have attempted, with no results to succeed in your customer service Office. I misread the flight time for your personal flight 3530 and want to vary it. I tried calling within five minutes of scheduling this flight but have had no reaction. I have not sent this concept just before